Refund policy

Once an order is placed the order may not be cancelled or exchanged including. This includes pre-ordered and specialty ordered items. Pre-orders can not be changed during processing time.

ONLY EXCHANGES ALLOWED ON BOARD SHORTS

ABSOLUTELY NO REFUNDS

  • Should you decide to exchange board shorts it must be done within 3  days.
  • There is a $17.99  restocking/reshipping fee for all board shorts
  • The client is responsible for shipping the item back to Team Chula Fitness
  • NO EXCEPTIONS to this policy
  • Please reach-out to Team Chula Fitness via email (chulafitness@gmail.com) to initiate exchange

Body Building Trunks and Posing Briefs

  • No Refunds or Exchanges

Swim Wear

  • No Returns or Exchanges
  • If for whatever reason you do not recieve your merchandise after 30 days and you have not contacted us, you accept the responsibilty that you will not be able to rectify this situation and your monies and goods are lost, we will not accept financial responsibilty, offer merchandise for this-in no way shape or form. There are no acceptions to this rule.

 

SALE ITEMS

  • Absolutely no refunds or exchanges

PRE-ORDERS

  • Are non-refundable and only exchangeable if you are exchanging for a different size of the item you currently want to exchange within 3 days of receipt.